Q: Are these authentic jerseys?
A: No, these are not authentic jerseys. These are made in China, but look nearly identical to authentic jerseys.
Q: My favorite team, player, etc. isn’t listed on the Shop page. Can you get me that jersey?
A: Yes! All of our jerseys are available with any name and number combination you’d like! Choose your favorite player or have your own custom jersey made with your name and favorite number. When you order, leave the name / number information in the Custom Order Notes field.
Q: The style of jersey that I want isn’t listed. Can you get me that jersey?
A: There’s a very good chance that we can get you your desired jersey. Please send us a message with the jersey you’re looking for. We have access to so many jerseys, it’s time consuming to go through them and list them all. For that reason, we are updating the inventory continuously.
Q: How long will it take for me to receive my jersey?
A: Jerseys usually arrive in about 3-6 weeks from date of purchase when opting for the free shipping option. We also offer an expedited shipping option via DHL.
Q: Will you provide a tracking number?
A: Yes, we will provide a tracking number. It usually takes about a week for tracking to update, and then it will stall out while the jersey is between China and the destination country. Don’t freak out!
Q: What service do you use to ship the jerseys?
A: If you are a U.S. resident, USPS is used. If you are outside of the U.S., your local postal service will be used.
Q: Do you offer expedited shipping?
A: We do offer a quicker shipping method. For an additional $20 (and $10 per additional jersey), the jersey will arrive in 2-3 weeks via DHL instead of the standard 3-6 weeks. If you need the jersey sooner than that, please send us a message so we can discuss an alternate expedited shipping method.
Q: Do you accept returns / exchanges?
A: Yes, we accept returns / exchanges within 14 days of delivery. Please send us a message if you need to return or exchange your order.
Q: My jersey never arrived. Help!
A: It very rarely happens, but packages do sometimes get held up in customs. If this happens, please send us a message and we will get another jersey shipped out to you.